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The Client:

Global specialist Tank Container Operator moving bulk liquid chemicals and foods in 3000+ Tank Containers, a significant share in the Oil & Gas sector and African & Caspian regions.

The Challenge needing a Solution:

The Client was experiencing a number of challenges such as growth, systems implementations and organisational change. It had recently undergone a change of leadership with the appointment of a new Managing Director. A number of areas of improvement had been identified including a lack of Key Performance Indicators, no structured Business Performance Review process, a need to improve profitability, grow the people performance process and an organisation design that was no longer fit for purpose.
It had been concluded that the business did not have the skills, experience or resources to tackle and resolve.

What the Client says :

“I knew the business needed to make a step change in its performance culture and tools but did not have the time or resource to develop in house, Clive provided a quick and focused Interim Management solution that is making a huge difference to the business.”

David Kew – Managing Director

The Solution Delivered :

Over a 3 month Interim Assignment, working closely with the Managing Director & his team, a number of transformational activities were undertaken and implemented:-
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  • a new KPI suite
  • a monthly business performance review process
  • a restructured organisational design

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  • a new Personnel Performance Process
  • a basic Sales funnel / lead tracking tool developed to monitor sales activity
  • regional development project plan

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To download of copy of this case study please click on the link: Download PDF
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